Gta san crashes. GTA: San Andreas crashes. The game crashes to the desktop. GTA V crashes. Game freezes

Greetings! This time I present to you the most complete and understandable article dedicated to game crashes GTA San Andreas and, this time, ways to solve them. This is what the content looks like.

1. Mod
2. Departure
3. Reason for departure
4. Solutions
So, let's begin.

Sound mod.

Crash: usually random, anywhere, or when the game tries to unsuccessfully play the replaced sound due to inappropriate CONFIG; it can also crash immediately after entering the main menu.

Reason for crash: unconfigured CONFIG, incorrect change in CONFIG parameters, the slightest change in CONFIG by inept hands, lack of files, playback error, replacing sounds with your own (even with the full version of the game), replacing sounds on a stripped-down version, replacing a large number of sounds with your own (still some then copies of the game can pull a lot of replaced sounds, but for how long? The answer is again in CONFIG).

Solutions: Everyone knows that solutions to problems caused by glitchy mods are difficult to find.
So, for CONFIG you need the correct settings specifically for each replaced sound, do not change anything in the CONFIG files (the game will crash when entering the main menu), add the necessary and missing files, do not replace sounds on the stripped-down version, do not replace many sounds on the full version versions. Remember, only those who know how to do it correctly can change CONFIG parameters.

As you can see, in almost all cases CONFIG is always to blame. If you set it up correctly, the game will just fly.

Texture mod.

Crash: random or after starting the game.

Reason for crash: very high quality textures, very large file sizes, installation errors.

Solutions: if you replaced the texture incorrectly (for example, airport_las.txd with airport_lawn.txd or txd file with dff file, and vice versa, dff file with txd file), then everything is clear. In this case, you will have to spend a very long time searching for the problematic file and replacing it correctly.

Why do crashes occur even with correct installation? It's all about the memory of gta3.img. It is negligibly small (only 1, 1.5 or 2 GB, and textures disappear in the game, lags begin, or the game starts to crash. The solution also lies in rebuilding the img archive (rebuild the archive only IMG Manager 2.0, other programs may simply break the archive, so thereby breaking the game). Also, IMG Manager 2.0 can increase the memory of gta3.img, thereby making it possible to install several more mods and play without crashes. If the archive is rebuilt, it can hold up to 2.5 GB.

Unlimited gta_sa.exe also plays an important role.

Mod for new cars.

Crash: after starting the game, when a replaced car appears in the game, when trying to get into the car, after some time in the game, when tuning the car.

Reason for crash: inappropriate settings for the car in the files carcols.dat, carmods.dat, handling.cfg and vehicles.ide.

All files except carmods.dat can be changed to appropriate settings for the transport, but carmods.dat will not allow this. He is responsible for tuning, so you need to remove unnecessary components (those that are not installed on the car), but not add anything. Some players have luck with this file and it allows you to add tuning parts, but it may not allow you to do so. Therefore, if the game crashes halfway through loading, this file is to blame. Do not forget to make a copy of the entire standard file, and if you successfully change it, so as not to start over due to errors. In any case, look at the article “Problems with tuning new cars” and you will understand a lot. If you change the file, remove only unnecessary lines, which are probably described in your archive that you downloaded. But do not add new lines - even if you did everything correctly (without extra commas, periods, etc.) or simply copied a line from the Readme file, then the result is the same - the game crashes.

GTA SA crashes and ways to solve them

In the case of handling.cfg, which is responsible for the characteristics of cars, be sure to replace the standard settings with the settings of the new car, otherwise you may encounter a very unpleasant bug - in a mission or just while driving, your car will stupidly fly into the air out of the blue and can easily roll over and explode, ruining your enjoyment of the game. Moreover, this bug can exist even with suitable settings, if something conflicts with something (lines in a file may conflict, although this is only an assumption, because identifying conflicts quickly and accurately is very
difficult).

This bug occurred to me after I played the original copy of the game on the computer and then went into the modified copy of my game. Conclusion: two copies of the game may conflict with each other. Therefore, to avoid conflicts, run only one copy and delete the other.

In order not to change the settings for a long time, just copy the settings for the new car without the name of the car, remove the standard settings next to the desired car name and click the paste button.

In the case of carcols.dat and vehicles.ide, do not do this, since there is not much to replace in these files. About carmods.dat it is written above. If your vehicle does not appear in traffic, then see if it is registered in cargrp.dat and if the ignore function is in vehicles.ide.

I also want to say that I installed all the mods using the TXD Workshop program. She helped me a lot. If the model is poorly made, then TXD Workshop will throw an error stating that it cannot open the model's texture. You will have to restart it, otherwise it will not be able to open other textures, giving the same error. Thus, TXD Workshop identifies a buggy model that will lead to the game crashing in the process. In case of a limited model, download another model and install it with the program.

Be sure to rebuild the archive using IMG Manager 2.0.

Now the following reasons for the crash: large size of the model and textures, very high quality, crooked envelope from games, unsuitable model (not intended for this game, intended for another), broken model.

Solutions: replace the crappy model with a fully working model, make the correct settings for the machine (in the Readme file of the downloaded archive), be sure to rebuild the gta3.img archive.

CLEO scripts.

Crash: random, after starting the game, after teleportation.

Reason for crash: errors in the CLEO script code, low-quality script, error in the game reading the script code.

Solutions: remove the problematic script, fix errors (experienced scripters).

ENB Series mods.

Crash: missing, error before entering the game, after loading the game.

Reason for crash: incompatibility with the game, with the system, lack of files, unsupported components, low-quality files.

Solutions: remove the mod, install a supported modification, add the necessary files.

Mods (various, global, etc.)

Crash: random, after entering the game, inability to enter the game.

Reason for crash: unfinished mod, low-quality mod, installation errors.

Solutions: remove the bad mod, return working game elements, check the installation is correct, install again, rebuild the IMG Manager 2.0 archive.

The following items are not mods, they are third-party files.

Plugins.

Crash: missing, game launch error, while playing, random.

Reason for crash: errors in the plugin code, incompatibility of the plugin with the game.

Solutions: remove errors in the code, download a version that supports the version of your game.

Saves.

Crash: after starting the save, start new game, black screen.

Reason for crash: incompatibility with the game version.

Solutions: delete the save, download the save specifically for the version of your game.

Another gta_sa.exe may help.

GTA SA crashes and ways to solve them

Initial videos of the game.

Crash: absent, replaced by a black screen.

Reason: inappropriate videos that do not contain information in the properties in the Details tab, such as bit rate, duration, tags, bit rate and others.

Solutions: replace the video back to the standard one or skip the splash screen using any key.

New cards.

Crash: after starting the game.

Reason for crash: not registered in gta.dat, does not have an ipl and ide file.

Solutions: write it in gta.dat, create an ipl and ide file.

Multiplayer.

Crash: after launch, after some time of playing.

Reason for crash: poor connection, loss of connection, game crash, mods (see above), crash, cut down copy of the game, client with mods and cheats, client problem and GTA, high ping, driver curves, problems with sound files.

Solutions: reinstall the client without mods and cheats, install full version games, remove compatibility with Windows 98, close network applications, delete the gta_sa.set file in, My Documents/GTA San Andreas User Files", update Microsoft.NET, install normal drivers, remove mods that are incompatible with SAMP or MTA, reinstall DirectX 9.0.

crashes on my mobile device! How to fix it?

Answer: First, make sure your device is supported. On unsupported devices the game may run poorly or crash. We are trying to ensure that the game can be launched on as many models as possible. We recommend subscribing to the notes below to receive notifications when supported devices are added to the list.

Note: Rockstar Games We have not tested on jailbroken phones or unofficial firmware, and we cannot guarantee consistent performance on modified devices or devices using graphics modification applications such as Chainfire 3D (CF3D).

If your device is supported, here are some tips that should help prevent crashes when playing San Andreas.

Close background applications

Crashes can be caused by the fact that you have other applications running in the background at the same time as San Andreas. To solve this problem:

  • On iOS: Double tap the Home button and close all other apps.
  • On Android: use a special application, such as Advanced Task Killer (https://market.android.com/details?id=com.rechild.advancedtaskkiller&hl=en), to reduce the number of background processes to a minimum.

Delete cache

  • On Android: Go to Settings -> Apps -> GTA San Andreas -> Clear Cache and Clear Data. Click on the “Clear Cache” button. **The Clear Cache feature is free to use and does not affect your saved games. Using the Clear Data feature will result in permanent loss of settings and saved games.

Delete game data

  • On Android: Go to Settings -> Apps -> GTA San Andreas -> Clear Cache and Clear Data. Click on the “Clear Data” button. **Using the Clear Data feature will result in permanent loss of settings and saved games. All data other than the game itself and updates for it will be deleted. This feature should be used to remove corrupt save files if the game was previously functioning normally, but now crashes or cannot load.

Reboot your device

  • On iOS: Hold the power button for a few seconds, then slide the slider to confirm reboot. Wait about 30 seconds to allow the device to turn off completely, and then press and hold the power button to turn the device back on.
  • On Android: Some devices have their own reboot methods, but the easiest option is to turn off the device, wait 30 seconds, and then turn it on again.

If the game still crashes after rebooting, perform a hard reset

  • On iOS: If the game continues to crash after rebooting, try performing a hard reset. To do this, hold the Home button and the Power button for 10+ seconds. When the red shutdown slider appears, continue to hold the buttons.

Free up space on your device

  • For iOS and Android: If you have a lot of apps installed on your device, try deleting some of them to free up space on your device. This method definitely helps solve some problems on the Galaxy S II, but can improve the game's performance on other devices as well.

Redownload the game

  • On iOS and Android: To rule out possible data corruption as a crash culprit, uninstall the game and then redownload it from App Store or Android Market. Make sure there is enough free space on your device and that the download will not be interrupted due to a weak signal.

Update your operating system or firmware

Make sure you have it installed on your phone or tablet. newest version operating system or firmware.

  • On iOS: Connect your phone to your computer and launch iTunes. If your operating system or the firmware is outdated, you will be prompted to download latest version. Agree and follow the on-screen instructions. The game supports OS version 4.3 and higher, but we recommend downloading the latest one.
  • On Android: Click on the Home button. Then click on the “Menu” button (four horizontal stripes, the word “Menu” or four squares) and select “Settings”. Select About Phone. Then select System Updates and follow the on-screen instructions to install updates if needed. The game supports OS version 2.2 and higher, but we recommend downloading the latest one.

Determine if the game is conflicting with other applications

In some cases, applications may conflict with each other, and in order to understand which one is causing the crash, you need to remove some of the applications.

  • On iOS: Try deleting all apps and then downloading only San Andreas to your device using iTunes. This will allow you to determine whether other applications are causing problems with San Andreas. If the crashes stop, try installing other applications through iTunes one by one and find out which one is conflicting with the game.
  • On Android: Go to Settings -> Applications -> Manage Applications and remove applications that may be interfering with San Andreas. This tip can be especially useful if you have read the error log (instructions for creating an error log are provided below) and know which application is causing the crashes while running in the background.

Do a factory reset

If you're sure your device is supported, but one or more apps keep crashing, try a factory reset.

  • On iOS: You won't lose your data if it's saved in iTunes. To restore your device, connect it to your computer and sign in to your account iTunes. Select “General”, then “Restore”. Then follow the on-screen instructions.
  • On Android: If your device is supported, but San Andreas and/or other apps keep crashing, it makes sense to do a factory reset. In this case, all data and settings will be lost. Open the Home screen, select “Menu” -> “Settings” -> “SD Cards and inner memory"(SD & Phone Storage) -> "Return to factory settings" (Factory data reset) -> "Confirm".

View the error log

iOS Error Log: If an app on an iOS device crashes, it will typically create an error log that will be copied to your computer the next time you sync. The information contained in this log can help determine the cause of the failure.

If you are using Mac:

  • <ВАША ДОМАШНЯЯ ПАПКА>/Library/Logs/CrashReporter/MobileDevice/<НАЗВАНИЕ УСТРОЙСТВА>

If you are using Windows XP:

  • C:\Documents and Settings\<ИМЯ ПОЛЬЗОВАТЕЛЯ>\Application Data\Apple computer\Logs\CrashReporter\<НАЗВАНИЕ УСТРОЙСТВА>

If you are using Windows Vista or Windows 7:

  • C:\Users\[USERNAME]\AppData\Roaming\Apple computer\Logs\CrashReporter\MobileDevice\<НАЗВАНИЕ УСТРОЙСТВА>

Android Error Log: If you are using an Android device, we recommend downloading a free diagnostic app like aLogcat (https://market.android.com/details?id=org.jtb.alogcat&hl=en) for error monitoring on a mobile device. It will be useful not only when sending requests to Rockstar technical support, but also as a diagnostic tool with which you can determine for yourself which programs or processes are causing the failure.

More detailed information iOS error resolution can be found at this address: http://www.apple.com/support/.

More information about Android error resolution can be found at this address: http://www.android.com/.

ANDROID ONLY: If you downloaded San Andreas on an incompatible device: Submit a ticket to our support team and provide proof of purchase and Google order number.

For account related issues, please contact Android Market or App Store technical support:

  • Android - http://support.google.com/androidmarket/bin/request.py?hl=ru
  • App Store technical support - http://www.apple.com/support/mac/app-store/

Found a typo? Select the text and press Ctrl + Enter

This material is dedicated to the solution technical problems in GTA 5 on PC. If your GTA 5 does not save, does not start, crashes, slows down, hangs, or glitches - here we will try to help you.

GTA V won't start

This problem is quite common, mainly due to the wide variety of software and hardware configurations among end players. This is one of the most striking differences between PC gaming and console gaming.

The material turned out to be quite extensive and so we brought it to .

Black screen Endless loading

If you suddenly have a black screen or endless loading in the GTA V game, then you have come to the right place, because here we will give you some pretty effective tips on how to solve this problem.

1. First, lower graphic settings games. Very often this problem occurs due to enabled options that are not supported by the hardware. For example, switch DirectX, etc.

2. Uninstall old drivers for the video card through the Control Panel. After that, download the latest version of the drivers and install it.

3. If you have a licensed copy, check the integrity of the game cache in the game properties in the Steam library.

4. If you have pirated copy game and immediately upon startup you have a black screen and nothing happens - it’s time to check whether you installed everything from the Install folder in the game folder.

GTA 5 slows down. Freezes, lags

Many players have problems with GTA 5 performance, forcing us to write a separate article on this topic. We hope it helps you.

Therefore, if the number of frames per second in Grand Theft Auto V doesn't suit you - follow the link and take a look possible solutions this problem.

GTA V crashes. Game freezes

So, what should you do if GTA V crashes on your desktop?

For some players, unfortunately Grand game Theft Auto 5 does not behave as it should and crashes to the desktop. Let's see what solutions there are to this problem and what usually helps.

All the tips listed below will also help get rid of freezing. Because from some sides, the reasons for both problems in GTA are the same.

1. Lower the graphics settings in the game. This will most likely allow you to avoid errors in processing game data, which often lead to crashes.

2. Run the game as administrator

3. Make sure that the game has enough resources - if necessary, increase the swap file.

4. For owners of licensed copies of the game, it is possible to check files for integrity in the game properties, in the Steam library.

5. Sometimes reinstalling the drivers for the video card helps. A clean installation is recommended. (Link above on the page)

6. The game may freeze if your hard drive is of poor quality and cannot provide desired speed data transmission.

7. Freezing may be caused by overheating of the computer. Keep an eye on this.

Error err_gfx_d3d_init in GTA 5 - SOLUTION

Some players experienced an error called err_gfx_d3d_init while playing GTA V, which caused gamers to be thrown to the desktop in the middle of the game. When I started it again, the game immediately gave me the error again. err_gfx_d3d_init and the launch failed.

This is a graphical error and it disappears only after restarting the computer. To get rid of it you need to install new drivers for the video card, as well as DirectX.

After installing both components, restart your computer and start the game!

Error in GTA V Activation required

If you suddenly get this kind of message the next time you start the game, don’t worry. You need to set the time on your computer to April 18, 2015 and launch the game. Re-save in the game, and then, after gaming session, you can return the date back.

Textures disappear in GTA V. No textures

If you are having problems with textures in Grand Theft Auto 5, we recommend that you do the following:

1. Run GTA V as administrator.

2. Minimize the game and open the task manager (CTRL+ALT+DEL)

3. Find the game process and set it to high priority by clicking right click mice.

4. If it doesn’t help, try increasing the paging file in the system settings, and also lowering the graphics settings and screen resolution in the game.

GTA 5 cannot be saved. Problem with saves in GTA V

Welcome to everyone who has problems saving in Grand Theft Auto V. We will be happy to help you.

So, what should you do if GTA V does not save?

1. Launch the game as administrator.

2. Check that the system user name is written in Latin letters.

Make sure that there is free space on drive C and the drive where the game is installed.

3. You must have Rockstar Social Club installed and be logged in.

4. If you use a pirated version, change the crack.


Greetings! This time I present to you the most complete and understandable article on departures GTA games San Andreas and, this time, ways to solve them. This is what the content looks like.

1. Mod
2. Departure
3. Reason for departure
4. Solutions
So, let's begin.

Sound mod.

Crash: usually random, anywhere, or when the game tries to unsuccessfully play the replaced sound due to inappropriate CONFIG; it can also crash immediately after entering the main menu.

Reason for crash: unconfigured CONFIG, incorrect change in CONFIG parameters, the slightest change in CONFIG by inept hands, lack of files, playback error, replacing sounds with your own (even with the full version of the game), replacing sounds on a stripped-down version, replacing a large number of sounds with your own (still some then copies of the game can pull a lot of replaced sounds, but for how long? The answer is again in CONFIG).

Solutions: Everyone knows that solutions to problems caused by glitchy mods are difficult to find.
So, for CONFIG you need the correct settings specifically for each replaced sound, do not change anything in the CONFIG files (the game will crash when entering the main menu), add the necessary and missing files, do not replace sounds on the stripped-down version, do not replace many sounds on the full version versions. Remember, only those who know how to do it correctly can change CONFIG parameters.

As you can see, in almost all cases CONFIG is always to blame. If you set it up correctly, the game will just fly.

Texture mod.

Crash: random or after starting the game.

Reason for crash: very high quality textures, very large file sizes, installation errors.

Solutions: if you replaced the texture incorrectly (for example, airport_las.txd with airport_lawn.txd or txd file with dff file, and vice versa, dff file with txd file), then everything is clear. In this case, you will have to spend a very long time searching for the problematic file and replacing it correctly.

Why do crashes occur even with correct installation? It's all about the memory of gta3.img. It is negligibly small (only 1, 1.5 or 2 GB, and textures disappear in the game, lags begin, or the game starts to crash. The solution also lies in rebuilding the img archive (rebuild the archive only IMG Manager 2.0, other programs may simply break the archive, so thereby breaking the game). Also, IMG Manager 2.0 can increase the memory of gta3.img, thereby making it possible to install several more mods and play without crashes. If the archive is rebuilt, it can hold up to 2.5 GB.

Unlimited gta_sa.exe also plays an important role.

Mod for new cars.

Crash: after starting the game, when a replaced car appears in the game, when trying to get into the car, after some time in the game, when tuning the car.

Reason for crash: inappropriate settings for the car in the files carcols.dat, carmods.dat, handling.cfg and vehicles.ide.

All files except carmods.dat can be changed to appropriate settings for the transport, but carmods.dat will not allow this. He is responsible for tuning, so you need to remove unnecessary components (those that are not installed on the car), but not add anything. Some players have luck with this file and it allows you to add tuning parts, but it may not allow you to do so. Therefore, if the game crashes halfway through loading, this file is to blame. Do not forget to make a copy of the entire standard file, and if you successfully change it, so as not to start over due to errors. In any case, look at the article “Problems with tuning new cars” and you will understand a lot. If you change the file, remove only unnecessary lines, which are probably described in your archive that you downloaded. But do not add new lines - even if you did everything correctly (without extra commas, periods, etc.) or simply copied a line from the Readme file, then the result is the same - the game crashes.

In the case of handling.cfg, which is responsible for the characteristics of cars, be sure to replace the standard settings with the settings of the new car, otherwise you may encounter a very unpleasant bug - in a mission or just while driving, your car will stupidly fly into the air out of the blue and can easily roll over and explode, ruining your enjoyment of the game. Moreover, this bug can exist even with suitable settings, if something conflicts with something (lines in a file may conflict, although this is only an assumption, because identifying conflicts quickly and accurately is very
difficult).

This bug occurred to me after I played the original copy of the game on the computer and then went into the modified copy of my game. Conclusion: two copies of the game may conflict with each other. Therefore, to avoid conflicts, run only one copy and delete the other.

In order not to change the settings for a long time, just copy the settings for the new car without the name of the car, remove the standard settings next to the desired car name and click the paste button.

In the case of carcols.dat and vehicles.ide, do not do this, since there is not much to replace in these files. About carmods.dat it is written above. If your vehicle does not appear in traffic, then see if it is registered in cargrp.dat and if the ignore function is in vehicles.ide.

I also want to say that I installed all the mods using the TXD Workshop program. She helped me a lot. If the model is poorly made, then TXD Workshop will throw an error stating that it cannot open the model's texture. You will have to restart it, otherwise it will not be able to open other textures, giving the same error. Thus, TXD Workshop identifies a buggy model that will lead to the game crashing in the process. In case of a limited model, download another model and install it with the program.

Be sure to rebuild the archive using IMG Manager 2.0.

Now the following reasons for the crash: large size of the model and textures, very high quality, crooked envelope from games, unsuitable model (not intended for this game, intended for another), bad model.

Solutions: replace the crappy model with a fully working model, make the correct settings for the machine (in the Readme file of the downloaded archive), be sure to rebuild the gta3.img archive.

CLEO scripts.

Crash: random, after starting the game, after teleportation.

Reason for crash: errors in the CLEO script code, low-quality script, error in the game reading the script code.

Solutions: remove the problematic script, fix errors (experienced scripters).

ENB Series mods.

Crash: missing, error before entering the game, after loading the game.

Reason for crash: incompatibility with the game, with the system, lack of files, unsupported components, low-quality files.

Solutions: remove the mod, install a supported modification, add the necessary files.

Mods (various, global, etc.)

Crash: random, after entering the game, inability to enter the game.

Reason for crash: unfinished mod, low-quality mod, installation errors.

Solutions: remove the bad mod, return working game elements, check the installation is correct, install again, rebuild the IMG Manager 2.0 archive.

The following items are not mods, they are third-party files.

Plugins.

Crash: missing, game launch error, while playing, random.

Reason for crash: errors in the plugin code, incompatibility of the plugin with the game.

Solutions: remove errors in the code, download a version that supports the version of your game.


Saves.

Crash: after starting a save, starting a new game, black screen.

Reason for crash: incompatibility with the game version.

Solutions: delete the save, download the save specifically for the version of your game.

Another gta_sa.exe may help.

Initial videos of the game.

Crash: absent, replaced by a black screen.

Reason: inappropriate videos that do not contain information in the properties in the Details tab, such as bit rate, duration, tags, bit rate and others.

Solutions: replace the video back to the standard one or skip the splash screen using any key.

New cards.

Crash: after starting the game.

Reason for crash: not registered in gta.dat, does not have an ipl and ide file.

Solutions: write it in gta.dat, create an ipl and ide file.

Multiplayer.

Crash: after launch, after some time of playing.

Reason for crash: poor connection, loss of connection, game crash, mods (see above), crash, cut down copy of the game, client with mods and cheats, client and GTA problem, high ping, driver curves, problems with sound files.

Solutions: reinstall the client without mods and cheats, install the full version of the game, remove compatibility with Windows 98, close network applications, delete the gta_sa.set file in My Documents/GTA San Andreas User Files, update Microsoft.NET, install normal drivers , remove mods that are incompatible with SAMP or MTA, reinstall DirectX 9.0.

GTA: San Andreas crashes. Game crashes to desktop

Some players have encountered an issue when GTA: San Andreas crashes on the desktop. Mostly GTA: San Andreas crashes during loading or during the game itself.

There can be a lot of reasons for this behavior in GTA: San Andreas. Let's look at the most common cases why GTA: San Andreas crashes:

1. Broken game. This may be a problem with the GTA: San Andreas repack if you downloaded it from a tracker. Perhaps some game files are damaged for some reason, which is why, when they are supposed to be used in the game, it crashes to the desktop and then closes GTA: San Andreas.
If you have a licensed copy, try checking the integrity of the files inside the digital distribution store (Origin|Steam)

2. High settings. Lower graphic settings of GTA: San Andreas, disable maximum amount options, and reset everything that can be to LOW to check why the game crashes. It helps a lot.

3. Problem with crack. Very often, crashes occur due to problems with the game tablet. It is recommended to find another one.

4. Run the game as administrator and install the swap file. It is also highly recommended to disable DEP for the game.

5. GTA: San Andreas often crashes due to problems with the additional game software. Try reinstalling:
Update DirectX
Video drivers: |

6. Try uninstalling Steam/Origin where you have the game and reinstalling it.



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